Mobile Keys

Vander App

Your digital key

Be able to check in- and out online and have your digital key, booking and apartment information in one place.

Digital door access
One-tap WiFi access
Map to apartment
Check in and out
Get it on Google Play   Get it on Apple Store
Vander App

Discover the hassle-free way to unlock your room door with the Vander Key App

  1. Find your assigned room number in the app, indicated as "XX000"
  2. Standing in front of your room door, hold your mobile phone on the lock with the Key App open on the correct booking.
  3. Before clicking "unlock," it's vital that the backside of your phone is in direct contact with the lock (if any Apple Pay prompts appear, slide them away). You'll notice a yellow light emanating from the lock—once you see this, press the unlock button to access your room

Issues?

  • Bluetooth and WiFi/Roaming needs to be active.
  • Make sure the mobile number you are logging in with is the same as you provided us. If not – let us know!
  • Remember, it's crucial to follow these steps precisely to ensure a seamless door-opening experience.
  • If you click the unlock button before positioning your phone against the lock or if your phone is too far away, the door will remain locked.